Sitemap_index.xml page not found

#635022
  • Resolved Anonymous
    Rank Math free

    Hello team! I have tried all the ways to fix sitemap_index.xml to work. But I failed to access this page. It is showing page not found, I tried all the ways shown in knowledge base article of your page, but couldn’t succeed. I tried spending whole day for this single issue.

    I have shared email and site details in the sensitive data section. Please help me in this…

    Thank you…

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked and can replicate the issue with your sitemap_index.xml.

    Please follow these steps below to fix this issue:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. If the above steps don’t seem to work, kindly apply the following filter to your site.

    
    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi there! I tried using above mentioned steps, but didnt succeed.
    1. I have added filter using code snippets plugin
    2. I have created rank-math.php file and edited code in theme editor
    3. I tried to edit functions.php but it is not accepting filter code which is given by you.
    And I tried flushing the sitemap cache, excluded xmls from caching.

    Please help…

    Anonymous
    Rank Math free

    I can able to generate post, pages, stories sitemaps, but I am having only problem with main sitemap.

    Hello,

    We’ve checked your sitemap index, and it is opening fine. Please refer to the screenshot in the sensitive section.

    Could you please confirm if it’s still not working on your end?

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Yes after long struggle issue was resolved. changing links per sitemap from 200 to 1000 worked.

    Thank you for your time and support.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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