Receiving 19 301 Redirect Message

#63489
  • Resolved Anonymous
    Rank Math free

    Hello,

    My name is Vikram and I run a website https://foodstreetmarket.com/. Whenever I try to check its speed, I receive a message that the website is having multiple around 19 301 redirects while I did not set up any 301 redirect. This website follows Silo pattern in which one article is connected to another.

    Can you help me solve this problem? Please let me know if you want the username and the password.

    Thank you very much.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You seem to have www and non-www version of your site redirecting to each other. Could you please check if this is being caused by Rank math by temporarily deactivating Rank math, clear your cache and test it again.

    If the issue disappears with Rank math deactivated, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hi,

    I have uploaded the needed information in the sensitive data section.

    Thank you for your interest in the problem.

    Hello vikram,

    Thank you for contacting Rank Math today.

    This doesn’t appear to be an issue with Rank math. This seems to be an issue with your domain resolution. I have deactivated Rank math and tested your site and the 19 redirections are still showing. Please get in touch with your Domain provider to guide you in this.

    P.S.: I have checked the www version of your site and it still having some results appearing on google SERPs.

    Looking forward to helping you. Thank you.

    Anonymous
    Rank Math free

    Thank you

    Todd
    Rank Math free

    Hello,

    You are very welcome.

    If you need help with anything else, please open a new support ticket here so we can help:

    https://support.rankmath.com

    We are always here for assistance.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Receiving 19 301 Redirect Message’ is closed to new replies.