Retaining the set info

#634770
  • Resolved Anonymous
    Rank Math free

    Hello,
    we have RankMath PRO and we set up Schema markup and Local SEO info on few of our websites.

    Due to accounting issues, we have to ask for a refund and take the PRO license again. The question is, will all the information we set up on RankMath remain after short downgrade and taking the new license?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you so much for getting in touch.

    1. We do not see any purchase from your account. Did you use any other account to purchase?

    2. Even if you do not renew PRO, you will keep all the settings and data you had while being a PRO user. However, you will not be able to add new information that can be added only using PRO options.

    Once you renew the license, you can start using the PRO options again.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous
    Rank Math free

    Thank you for the reply.
    We use company account for license.

    Br.

    Hello,

    Thank you for confirming.

    Yes, the data you have saved while using your company’s Rank Math PRO license should still be available on your site.

    Once you purchase again your own Rank Math PRO, then you can activate and reconnect your website/s to your Rank Math account/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Retaining the set info’ is closed to new replies.