Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Here is my receipt for the purchase please fix my problem quick.
https://imgur.com/a/Ii5hO1M
Please solve this man.. Why so long??
Hello,
We are extremely sorry for the delay in our response but bumping a ticket only pushes it to the bottom of the queue because tickets are answered from oldest to newest. We do not recommend creating new replies when making a follow-up, instead, edit the last post you created to add more details about the concern.
We have found the Rank Math PRO account under the email address in the sensitive data section.
To verify your account, can you please open the ticket using the email address you provided?
Alternatively, you can connect the website to the correct account to use the Content AI credits.
If you want to transfer the subscription, please search and forward a receipt from FastSpring.com so we can properly access the account.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
