Refund Request Letter

#632614
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Dear Rank Math team!
    I just purchased Content AI for $47.88, but when I tried to use it, I couldn’t find the Vietnamese language option. It’s been quite challenging for me to use. The outlines are all in English, and it doesn’t understand the content, making it impossible for me to use in my articles. Could you please assist me in getting a refund? Thank you!
    This Order Reference: RANKMATH230912-2379-36264

Viewing 1 replies (of 1 total)
  • Princess

    2 years ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

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