Error in Robots.txt file

#632036
  • Resolved Anonymous

    2 years ago

    Rank Math free

    showing error (<!– html is corrupted –>) in robots.txt file after updating via rankmath in the line of sitemap. kindly provide the solutions for the same.

    Thanks for your understanding in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Great

    2 years ago

    Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    Please navigate to Rank Math > General Settings > Edit robots.txt settings and remove the line from your sitemap and save the file.

    If for some reason you’re unable to, please share your login with us and we’ll be happy to help log in to your site and get it sorted out, please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Anonymous

    2 years ago

    Rank Math free

    I already tried to edit this, its now showing in rankmath, after uploaded to server it shows live with error.

    Jeremy

    2 years ago

    Hello,

    In this case, please share your WordPress admin and FTP login here so we can check the issue further.

    Looking forward to helping you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error in Robots.txt file’ is closed to new replies.