Where is my Premium Account

#629325
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Hey Rankmath Team!

    I bought myself a Premium account: (sensistive data)

    But now I cant find it anymore. I logged into the account of “m******@p*************”, where the invoice was sent. I switched my email I think one time, but also at that account I dont have premium.

    I tried to get back at https://rankmathllc.onfastspring.com/account but I recieved no email.

    Can you guys help me?

    Best regards,
    Max

Viewing 1 replies (of 1 total)
  • Princess

    2 years ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have found the email address associated with the order reference number you provided. Kindly check the sensitive data section for more details.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    1 year, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Where is my Premium Account’ is closed to new replies.