Issue with Set-up Wizard

#629028
  • Resolved Anonymous
    Rank Math free

    Hello – I have recently activated RankMath on my WordPress website and was following the set-up wizard. Unfortunately I seem to have got stuck at the “Analytics” stage where you’re able to connect Google Services.

    My website does not display in the Analytics or Google Search Console drop down to select. I activated the plug-in and started this process 12 hours ago and have tried to reconnect and repeat the process both in Safari and Chrome without any success.

    Are you able to help me with this step so I can complete the set-up?

    Kind regards,
    Aaron

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    You can skip the Google connection process in the Setup Wizard and after completing the setup please follow this guide to remove Rank Math App from your Google account and reconnect it from WordPress Dashboard > Rank Math > General Settings > Analytics with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    Also, please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with Set-up Wizard’ is closed to new replies.