My meta description is missing.

#628798
  • Resolved Anonymous
    Rank Math free

    Hello,

    When I’m adding meta description it’s going vanish after reloading. I don’t know why it’s happening. All my rank math setting is okay and perfect. So why it’s happening?

    Please let me know how can I fix this problem.

    Thank You

    Regards
    SY Koushik
    Co-Founder
    Grow More Gaze

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    If the meta description is only not showing in the source code, then assuming you are using the latest version of all the plugins and the themes (please update if not yet), this could be caused by conflicting plugins/theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My meta description is missing.’ is closed to new replies.