Split: Content AI problem

#628737
  • Resolved Anonymous
    Rank Math free

    Hello,

    Today I had another problem with content ai. I wanted to use it, but I couldn’t because it told me to update the rank math. At that time I had 65 ai credits. After updating I have 0 ai credit. I then disconnected and reconnected but nothing changed.

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  • Hello,

    Thank you for contacting us and sorry to hear about the issue you are facing with Content AI.

    We have separated your concern into a new ticket so we can assist you accordingly.

    As you might know, we recently released a revamped version of Content AI and you might need to refresh the credits to start using Content AI.

    Please head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Once done, please go back to using Content AI and it should work without any issues.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Split: Content AI problem’ is closed to new replies.