Need contact

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please confirm if you’re connecting to your Google account? Or connecting it to your Rank Math account?

Meanwhile, if it happens while connecting to your account, please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

If the issue still persists, you can try adding the following filter on your website and then try reconnecting to your account again.

add_filter( 'rank_math/registration/do_url_check', '__return_false' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

For more details on this issue, you can check this URL: https://rankmath.com/kb/problems-while-connecting-account/

Let us know how it goes.

Thank you.

Hello,

In this case, we might need to take a closer look at the settings.

Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.