Rank Math Pro Schema

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Meanwhile, the FAQ Schema is already applied. Here’s a screenshot for your reference as well: https://i.rankmath.com/i/6Y31P0

Looking forward to helping you.

Thank you.

Hello,

The screenshot shared by my colleague is showing the schema validation test for the shoe boxes product page:

I have tested your page in both the schema.org validator and Rich Result Test and we can confirm the FAQ schema has been applied. Please visit direct URLs here:

Schema.org: https://validator.schema.org/?hl=en-US#url=https%3A%2F%2Fcustompackbox.com%2Fproduct%2Fcustom-shoe-boxes%2F

Rich Result Test: https://search.google.com/test/rich-results/result?id=jZEE2D1EJNo91XyS9FkifA

With that said, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

Of course, we’re very sorry to see you go.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.