Renewal

#627442
  • Resolved Anonymous
    Rank Math free

    Good afternoon.
    I was on vacation and unfortunately forgot to renew.

    Can you please restore my subscription so I can proceed with the balance of the annuity?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As you know, the prices have increased since you made your purchase.

    However, we can make a one-time exception for you since you have been a loyal customer for 2 years.

    Please go ahead and make a new purchase and we will refund the difference.
    https://rankmath.com/pricing/

    Hope that helps.

    Anonymous
    Rank Math free

    OK DONE

    Hello,

    We appreciate your purchase.

    We have changed your subscription to $199 a year and refunded $30 back to your payment source. The same will reflect in 5-7 business days in your payment source.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Renewal’ is closed to new replies.