Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
To use Rank Math, you can install it from your WordPress dashboard > Plugins > Add New > Search for Rank Math and install and activate it. Alternatively, you can download it from here and then navigate to WordPress dashboard > Plugins > Add New > Upload, then upload the downloaded file and activate the plugin.
Please do not hesitate to let us know if you need our assistance with anything else.
Hello,
I did this already however, I did not go through the set up like I have with my other websites and I can’t actually find the RankMath in my account or on my website.
Please advise further.
Thank you,
Shakira
Hello,
Here is a video which we hope will be able to help you figure out how to install Rank Math:
https://rankmath-com.webpkgcache.com/doc/-/s/rankmath.com/kb/installing-through-the-admin-panel/
If that doesn’t help, leave us your WP admin access in sensitive data field.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for getting back to us.
You had not gone through the Setup Wiard which was why the Complete Rank Math option was not showing. I have now gone through the wizard for you and as you can see, the Rank Math menu is now showing.
We hope that helped. If you need help with anything else please do let us know.
Yes that is what happened, I was not able to see any of that before.
Hello again,
You can also check this article to learn about the General Settings and how to configure Rank Math for the best results: https://rankmath.com/kb/general-settings/
Let us know how it goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
