Missing field “item”

#627357
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share any affected URLs with us so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Upon checking the URL using Google’s Rich Results test tool, there’s a duplicate breadcrumbs schema applied to those pages. Please refer to the screenshot and results in the sensitive data section.

    Rank Math’s breadcrumbs schema is properly applied (first one), and the faulty breadcrumbs schema (second) could be coming from one of your plugins or active theme.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    Hi, after following your troubleshooting guide:https://rankmath.com/kb/check-plugin-conflicts/guide, I found the Jetpack Boost plugin is the issue. Could you help me resolve the conflict from your end?

    Hello,

    You can check your theme files if the breadcrumbs were added there. Here’s their documentation about it as well:
    https://jetpack.com/support/site-breadcrumbs/

    Moreover, you may get in touch with the Jetpack team to properly remove the breadcrumbs added as modifying your theme files is not recommended and may cause another issue.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Let me contact the team for further assistance. Thanks. Will notify you when the problem is resolved

    Hello there,

    We will appreciate your feedback. We are always here and ready to help.
    Please don’t hesitate to let us know if you have any other questions or concerns.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Missing field “item”’ is closed to new replies.