my account is incomplete

#627049
  • Resolved Anonymous
    Rank Math free

    when i logged in my account i can´t see my websites and i can´t see that i´ve got a business account. can you please help me with it so i can add some more sites

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    It does not look like you have Rank Math Business on this account, you might have used a different email address when you bought the plugin.

    Can you please share the email you used to register for Rank Math Business? Or you can send us a copy of the receipt you got from FastSpring.com. You can search your inbox for an email from them – then please share that email with us so we can verify your purchase and update your account.

    We appreciate your cooperation and we hope to hear from you soon.

    Anonymous
    Rank Math free

    See the attachment for the payment info.
    I use the rankmath on serval sites like https://www.dogs4me.nl/, https://www.imperialfood.eu/, https://champ-hondenvoer.nl/ etc.

    Transactiereferentie
    958110129L9264049

    Transactiedatum
    19 april 2023 17:51:17 CEST

    Webwinkel
    FastSpring
    d********@f*************
    +1 877-327-8914

    Instructies voor webwinkel
    U hebt geen instructies ingevoerd.

    Omschrijving Prijs per eenheid Hvh. Bedrag
    Rank Math Business $199,00 USD 1 $199,00 USD

    Hello,

    We have found your account, please check the sensitive data section for details.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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