Rank math is conflicting with my website

#626091
  • Resolved Anonymous

    2 years, 1 month ago

    Rank Math free

    There has been a critical error on my website hometownmaidsservice.com. The website is redirecting to some other pages randomly. I need help. When I activate plugin it shows critical on website, when I disable rankmath plugin , my website works fine.

    I need help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    2 years, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The issue is occurring because of the older version of PHP (7.2.34) installed on your server. We recommend updating to at least version 8.0 because anything below that has reached its end of life: https://www.php.net/supported-versions.php

    If you are not familiar with this you can ask assistance to your hosting provider as they will be able to update that which will sort out the issue.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 1 month ago

    Rank Math free

    website redicts to this url randomly

    Thanks. what about the above? my website redirects to random urls. It is a newly built website. Thanks

    Rakibuzzaman Siam

    2 years, 1 month ago

    Hello,

    We’ve checked your website again and even without the Rank Math plugin, your homepage is getting redirected to some random page.

    It looks like your website got infected by some malware or hijacked by some malicious code.

    We recommend that you do a complete security audit on the website and hire a professional developer if you don’t know exactly how to do that.

    You can also check this article on how to secure your WordPress website:
    https://mythemeshop.com/blog/wordpress-security-tips/

    Please don’t hesitate to let us know if you have any other questions.

    Thank you.

    RankBot

    2 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank math is conflicting with my website’ is closed to new replies.