Payments/Billing

#624627
  • Resolved Anonymous
    Rank Math free

    Hi,
    apparently you had my old credit card that had expired, I added a new CC, can you please charge my account for my subscription and advice me?

    Thanks

    (t******@g********

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    It looks like your Rank Math PRO subscription has already expired, to use Rank Math SEO – you’d need to buy a new subscription from here.

    Thank you for your patience and cooperation

    Anonymous
    Rank Math free

    A new subscription costs more and rebrew for more, it just expired this month can you please give me some consideration on this ?

    Tim

    Hello,

    Sorry about that, but what sort of consideration are you looking for?

    Although we do not offer any discounts, you can email us and we will see what we can do:
    s******@r***********

    Maybe we can offer additional benefits like credits or a month free.

    Hope that helps.

    Anonymous
    Rank Math free

    It was a $59 subscription that renewed at $59, that’s all I want which is what I had

    Please let me know and how to get the purchase

    Thanks

    Tim

    Hello,

    We have escalated your concern with our accounts team.

    Please check the sensitive data section for more details.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Payments/Billing’ is closed to new replies.