Error Custom Post Type Project Divi

#623890
  • Resolved Anonymous
    Rank Math free

    Hola hemos configurado el RankMath sobre un diseño web con theme divi y el tipo de post personalizado que tiene llamado “project” , al activar parámetros SEO activa solo valoración pero no el resto de campos, comprobando la BD añade solo 3 atributos en tabla wp_postmeta.

    Estos son los que existen en post

    rank_math_description
    rank_math_focus_keyword
    rank_math_internal_links_processed
    rank_math_news_sitemap_robots
    rank_math_primary_category
    rank_math_robots
    rank_math_seo_score
    rank_math_title

    Aunque lo insertemos manualmente al volver a entrar en el project lo borra por ejemplo rank_math_focus_keyword

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  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    I’ve tested this in one of my test sites and everything seems to be working as intended:
    https://prnt.sc/ivlBCWEkqLo_

    Were you referring to these tabs here instead as well as the Focus keyword field as well as the edit snippet button?
    https://prnt.sc/P6Ln8qQfRxdw

    If so, there must be something else that’s causing this as Divi and Rank Math is fully compatible with each other.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you and please let us know if we missed something.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error Custom Post Type Project Divi’ is closed to new replies.