Site is not working properly after downloading RM

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Does the other homepage have a different URL set as well? If so would you kindly share that with us here?

Also, Rank Math doesn’t have any functionalities to create duplicate pages. So the homepage might be a page that was made manually through a plugin.

If so, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to hearing back from you. Thank you.

Hi there,

Thank you for contacting Rank Math support. We are happy to help you with your issue.

We checked your site and we found that you have two versions of your homepage: one with HTTPS and one with HTTP.

This is not necessarily bad since the HTTP version is redirecting to the HTTPS version already AND Google is also actively hiding the duplicate HTTP search result.

But to fix this, you need to remove the HTTP version of your homepage from Google’s index. You can do this by using the Google Removal tool, which lets you temporarily hide URLs from Google search results. You can learn more about how to use this tool here: https://support.google.com/webmasters/answer/9689846?hl=en#block_content

We hope this helps you solve the problem and improve your site’s SEO. If you have any other questions or concerns, please let us know. We are always here to assist you.

Thank you for choosing Rank Math!