Link preview image not showing

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

It looks like you’re currently using the Yoast SEO plugin on your website. Can you please try to install the Rank Math plugin again so that we can check the issue further for you?

Looking forward to helping you.

Thank you.

Hello,

It looks like you’re currently using both Rank Math and Yoast SEO plugins on your website and all the open graph meta tags are getting generated by the Yoast SEO plugin.

Please try to activate only one SEO plugin on your website because if you activate both of the plugins at a time, it will create conflicts. For now, you can deactivate the Yoast SEO plugin and after clearing your website cache, please check the affected URL again with the Facebook Sharing Debugger tool. Don’t forget to click on the Scrape Again button there.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

It looks like the OG image link is incorrect. Which might be the reason why Facebook throws this error. I’ve run this through Facebook’s debugger and this is how the link is being fetched:
https://prnt.sc/2C7mhtOK0pI2

However, the one being set on your website is the pure image link:
https://prnt.sc/eJIVxu4sQbic

But, this can be safely ignored if the image that’s being shown in Facebook’s debugger is the same as the one you prefer.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

We deeply apologize for that.

The reason the og:image is not properly fetched because it is currently inserted in the wrong tag. The og:image is added inside the body tag instead of the head.

See screenshot below:

This issue could be caused by incorrect implementation of the wp_head() function of your theme.

To confirm this, you can try changing the theme to see it.

Don’t hesitate to get in touch with us if you have any other questions.

Hello,

Thank you for getting back to us.

Kindly change your theme to confirm that the problem is actually coming from the theme – if it is, then you should reach out to your theme developer for help with this.

Thank you for your patience and cooperation!

Hello,

Thank you for getting back to us.

To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.