The VAT identification number is not found when I want to make the purchase

#622132
  • Resolved Anonymous
    Rank Math free

    I want to buy a plan but when I enter our VAT number, the form gives an error. I mention that I have made international purchases before and successfully used our valid VAT code. Can you verify or guide me? Our code is RO34283572. We’re from Romania. Thank you!

Viewing 1 replies (of 1 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please make sure that the flag during checkout shows the correct country at the top right corner.

    Country

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The VAT identification number is not found when I want to make the purchase’ is closed to new replies.