The homepage settingspage in rank math is blank

#622084
Viewing 8 replies - 1 through 8 (of 8 total)
  • Rakibuzzaman Siam

    2 years, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    2 years, 1 month ago

    Rank Math free

    I looked at all of this and it didn’t resolve the issue, I pasted a temporary login link in the sensitive data

    Rakibuzzaman Siam

    2 years, 1 month ago

    Hello,

    We’ve checked your website and we can see that you have set a static page for your homepage in WordPress Dashboard > Settings > Reading. Please note that the meta settings for your homepage do not appear in the Rank Math > Titles & Meta when you select a static page for the homepage. In this case, you can directly optimize your homepage from the Rank Math SEO Meta box. For more details, you can check this URL: https://rankmath.com/kb/homepage-meta-title-and-description/#edit-your-homepage-directly

    However, when you use a static page for your homepage, Rank Math shows a notification like the following one:

    This notification is not appearing there because of the Hide admin notices plugin you’re using on your website and that’s why you’re seeing a blank page in Rank Math > Titles & Meta > Homepage.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Anonymous

    2 years, 1 month ago

    Rank Math free

    Ah I see, thank you. However I still into the issue that it always sets the og:description without me specifying that anywhere?

    “Bent u op zoek naar een unieke en duurzame manier om uw buitenruimte te verfraaien? Bij Corten Staal Limburg bent u aan het juiste adres. Wij zijn”

    I want to change it to
    “Ontdek uniek maatwerk in Cortenstaal bij Corten Staal Limburg. Creëer met ons ervaren team prachtige, persoonlijke projecten die uw visie tot leven brengen.”

    Marlow

    2 years, 1 month ago

    Hello,

    What you’re seeing is the default Meta Description if you don’t set anything there. However, this can be edited by going to your homepage.

    For more information about this, I’ve sent over the instructions in the Sensitive Data Section.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous

    2 years, 1 month ago

    Rank Math free

    Okay thank you so much for the help, I really appreciate it!

    Reinelle

    2 years, 1 month ago

    Hello,
    
    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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