CusRev reviews for woocommerce products doesn’t appear in SERPS

#621580
  • Resolved Anonymous
    Rank Math free

    Dear Sir or Madam,

    I am using the a plugin from cusrev for my product ratings. You can see them on my page already, but they don’t appear in the SERPS. The Schema markup is enabled in my backend.

    What do I need to do to show them?

    Best regards,
    Patrick

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    First, would you kindly share the URL with us so we can check it?

    Second, please be advised that even if your Schema on the page is eligible for Rich Results and is valid, this doesn’t guarantee that Google will display the Rich Results for that page on SERPs as that will depend on the search term, and how relevant the Rich Results would be for that term.

    Here is a quote from one of Google’s help articles:

    We perform algorithmic and manual quality checks to ensure that structured data meets relevancy standards. In cases where we see structured data that does not comply with these standards, we reserve the right to disable rich snippets for a site in order to maintain a high-quality search experience for our users. Read our webmaster guidelines for more details.

    Link:

    https://developers.google.com/search/docs/guides/intro-structured-data#structured-data-guidelines

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anonymous
    Rank Math free

    Hi Marlow,
    thank you for your reply!
    I have reviews on several pages, for instance on my homepage.
    Another site where I have reviews is the following product page.

    Best regards,
    Patrick

    Hello,

    Thank you kindly for the links.

    So it does look like it’s showing properly now. I’ve searched your Product page in Google’s SERP and it’s appearing correctly. Please check the screenshot in the Sensitive Data Section.

    As for your homepage, we make use of the Review Schema that’s implemented on Product pages automatically. Since it’s not present on the homepage, it will not show up. It does look like there are reviews on the page but the schema would need user-inputted data to make it show up. (This means you would also need a rating functionality on the homepage. Similar to the one you see on your products page)

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘CusRev reviews for woocommerce products doesn’t appear in SERPS’ is closed to new replies.