Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the affected website URL so we can check?
Meanwhile, for initial troubleshooting, try deactivating the Rank Math plugin temporarily and check if that code is still appearing on your site. Please note that all of the data you have already configured in Rank Math are saved in your database, so there shouldn’t be any data loss upon doing so.
If the code is still not getting removed after that, then the code must be getting added by one of your plugins or active theme.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
