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Hello good evening. I’ve been a Rank Math user for years and I’m really happy.
However, since a few days, I think just since the last update, instant indexing doesn’t work. it gives me error 403. I have done everything that your tutorial says but nothing. The code 202 only appears once but at the next entry the 403 already appears. I have regenerated the keys and placed them in the root of my site but nothing, I am not able to solve it.
Any ideas?
Thank you.
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Assuming you have followed this troubleshooting guide, can you please inspect your APIkey txt file on the browser and see if it loads properly? Also, please make sure to clear your website cache and try submitting your URL again.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Rank Math free
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