The editor has encountered an unexpected error.

#614717
  • Resolved Anonymous
    Rank Math free

    Hi there, I keep getting the error “The editor has encountered an unexpected error.

    “, I have tried disabling and enabling my rank math and it isn’t working.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous
    Rank Math free

    I got the same issue. Still waiting for support team

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This seems to be happening after the most recent WordPress update.

    For initial troubleshooting could you please try the following?

    1. Head over to WordPress Dashboard > Settings > Permalinks and hit the save button once without making changes to the page.

    2. Clear any browser/server caching either from the server configuration or from the performance plugin you are using on the website.

    3. Test the Content AI feature using a brand new web browser installed on the computer or using the Incognito mode that comes bundled with all recent browsers.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    no tried all the methods still not working

    Hello,

    We just released a new update of the Rank Math free plugin where this issue has been fixed.

    Please try to update the plugin to the latest version: https://rankmath.com/changelog/free/

    If you are unable to see the updates, please clear Rank Math’s transients from WordPress Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients:
    https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘The editor has encountered an unexpected error.’ is closed to new replies.