Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share a screenshot of the issue you’re facing with the SEO Analyzer? You can use any image-sharing tool like imgur to share the screenshot with us.
Meanwhile, please get in touch with your host and ask them to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.
However, as you mentioned that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
