Hello,
Thank you for contacting Rank Math support and we apologize for the trouble you’re having with Rank Math. We’ll do our best to help you fix it.
To change your logo for Google, you need to go to your WordPress dashboard and find Rank Math on the left sidebar. Click on it and then select Title & Meta from the menu. On the next screen, you’ll see a tab called Local. Click on it and then scroll down to the Logo section. There, you can upload your logo image file and save your changes.
To set the default image that will appear when you share your site on social media platforms like Instagram or Facebook, you need to go back to the Title & Meta screen and click on the Global Meta tab. There, you’ll see a section called OpenGraph Thumbnail. You can upload your image file there and save your changes.
If you’ve done these steps and your logo and image options are still not saving correctly, then there might be something else interfering with Rank Math. It could be another plugin that is conflicting with Rank Math or a security plugin that is blocking Rank Math from saving your settings. To troubleshoot this, you can follow this guide that will help you identify and resolve the issue.
If none of these solutions work for you, then we’ll need to take a closer look at your website to figure out what’s going on. You can grant us access to your website by following this guide and we’ll be happy to investigate further.
We hope this helps. Please let us know if you have any other questions or concerns. We’re always here for you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
