FAQ schema missing in schema generator

#611007
  • Resolved Anonymous
    Rank Math free

    I’d like to use the FAQ schema for a post without using RankMath’s FAQ block. According to this help page (and several others), the FAQ schema should be available in the free version, and several screenshots on that help page show the FAQ schema being available in the schema generator. However, I can’t see it anywhere:

    https://imgur.com/a/pkydl0P

    I’ve noticed that the How-To schema is missing as well, though I don’t need it at the moment.

    The AI chatbot on the help page tells me this:

    Double-check that you have enabled the FAQ schema module in the Rank Math settings. To do this, go to your WordPress dashboard, navigate to Rank Math > Dashboard, and make sure the “FAQ” module is activated.

    which seems to be wrong as there is no FAQ module, and I’ve never seen a mention of it anywhere else. I’d expect the FAQ schema to be part of the general Schema module anyway.

    What could be causing this?
    RankMath 1.0.120
    WordPress 6.2.2

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous
    Rank Math free

    Nevermind, I just noticed someone asked the same thing just a few days ago: https://support.rankmath.com/ticket/faq-schema-missing/
    The search bar somehow didn’t come up with that.

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    We’re glad that this has been already addressed in the ticket you have shared.

    However, if you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘FAQ schema missing in schema generator’ is closed to new replies.