Title, Description & Focus Keyword Aren’t Being Saved

#610293
  • Resolved Anonymous
    Rank Math free

    Hello,
    We are using the RankMath plugin on our https://4everyoungs.com/ site. Title, Description & Focus Keyword Aren’t Being Saved

    Please check the list and let me know the solution.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information and other possible causes why the Meta description doesn’t save:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope this helps. Looking forward to helping you.

    Anonymous
    Rank Math free

    My website doesn’t use a Firewall, and I’ve checked the link, but I still can’t figure out why it’s not working. I don’t know why the plugin is not functioning correctly. I’ve tried uninstalling and reinstalling it, but the issue remains unresolved. I’m not a programmer, but I have some basic knowledge of SEO. Can you please assist me and provide some guidance?

    Thank you.

    Hello,

    We encountered error 500 while accessing your site.
    https://i.rankmath.com/i/nOIei3

    Please get in touch with your host to fix this one and let us know once done.

    We’ll be investigating further.

    Hello,

    Thank you for reaching out to Rank Math support. I apologize for the inconvenience caused by the issue with saving your Rank Math details.

    I have checked your site and I found out that the problem is caused by WordFence, a security plugin that is blocking the REST route that Rank Math uses to save your settings.

    You can confirm this by going to this URL in your browser’s private or incognito tab:

    https://4everyoungs.com/wp-json/rankmath/v1/updateMeta

    If you see a message like

    {"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}
    

    then your REST route is working fine. But if you see a message that says your access has been blocked by a firewall, then you need to whitelist Rank Math and its files in your WordFence settings. This will allow Rank Math to communicate with your site and save your settings properly.

    Don’t worry, this is not a difficult process and we have a detailed guide on how to do it here: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Please follow the steps in the guide and see if that fixes the issue. If not, please let me know and I will be happy to assist you further.

    Thank you for using Rank Math.

    Anonymous
    Rank Math free

    Thank you for support. My web host has assisted in troubleshooting, and now the Rank Math plugin is functioning normally again.

    Hi there,

    We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.

    I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

    Cheers

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Title, Description & Focus Keyword Aren’t Being Saved’ is closed to new replies.