Erreur API: Erreur HTTP 400.

#610113
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    Bonjour, j’ai ce message d’erreur : “Erreur API: Erreur HTTP 400.” quand je lance une recherche SEO. au moment de l’installation j’ai pu lancer l’analyse, c’est quand j’ai voulu “rafraîchir” l’analyse que le message d’erreur est apparu.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Great

    2 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Bonjour, désolé mais il est hors de question que je fournisse ces informations sensibles. J’ai en plus remarqué que c’est une panne récurrente sur Google et donc vous devez certainement savoir comment la réparer sans mes codes d’accès

    Md. Sakib Khandaker

    2 years, 2 months ago

    Rank Math agency

    Hello,

    It appears your web server is blocking access to our API.

    Please make sure to whitelist the IP 193.138.6.5 and the user-agent RankMathChecker/2.0.2; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Erreur API: Erreur HTTP 400.’ is closed to new replies.