Free Credit Not Received

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please ensure you’ve logged in to the account on which you plan to use AI Content Credits.

Once you’re logged in to the correct account, please head over to your Rank Math Account Website or visit this URL:
https://rankmath.com/my-account/websites/

Check if you are able to see the correct remaining credits. See my screenshot below for reference:

If the credit count is correct but not on your website, please head over to your WordPress admin area Rank Math Dashboard Help, disconnect, and reconnect your Rank Math account.

After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.