Sitemap and virus redirecting issue

#609525
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Please check the detailes, My website is HACKED. Please solve my issue, I provided all the details. And sir, “MY RANKING DRAMATICALLY GOES DOWN” due to this

    redirecting , when we visit “site:humbaa.com” if you type this in Google.com or use VPN or any other mobile device, Then it will redirect to the following websites:

    1) https://www.discountbloc.ru/archive_list/Tags_pandora.html
    2) windaddy.com
    3) dirtydisel.com and various other website its redirecting

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Jeremy

    2 years, 2 months ago

    Hello,

    Thank you for getting in touch and we are sorry to hear about the issue you are facing.

    Whenever I try searching for your site using this parameter:
    site:humbaa.com

    It seems to be correct and it doesn’t redirect:
    Rank Math support

    These websites don’t seem to appear on the search results as well:
    1) https://www.discountbloc.ru/archive_list/Tags_pandora.html
    2) windaddy.com
    3) dirtydisel.com

    Are there any other steps that we should be aware of? Please let us know what we missed.

    Also, if you think that your website is hacked, it would be best to contact your hosting regarding this issue and let them do a full sweep of your website.

    We really look forward to hearing back from you. Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Please use site:humbaa.com

    The try to open first 5 6 url in “open link in new tab” wait for few seconds they will redirect. to discount block and other website

    And please solve the ‘Sitemap issue sir???? As that is the main issue

    sitemap not showing

    Md. Sakib Khandaker

    2 years, 2 months ago

    Rank Math agency

    Hello,

    The most possible reason can be that your sitemap is heavily cached. Can you please try following the steps below to see if that works for you?

    #1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    #2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    #3. If the above steps doesn’t seem to work, kindly apply the following filter code to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    I dont know, but website is down since your last message sir

    Reinelle

    2 years, 2 months ago

    Hello,

    Thank you for your patience.

    We’ve checked your site, and it seems to be working fine. Could you please confirm if you have already managed to fix it?

    Also, were you able to point out the cause when the issue happened on your site?

    Looking forward to helping you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap and virus redirecting issue’ is closed to new replies.