Need Help With RankMath PRO Version Extension

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Since your last subscription to the PRO has expired already, you can go ahead and buy a new one here: https://rankmath.com/pricing/

Once you have purchase the plan again, you should be able to continue to use the PRO feature and all the previous data you have in your website will still be there.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

We have escalated the request to our accounts team, and we are happy to inform you that we have granted you one year free PRO subscription.

Please update yourPRO version, and reconnect the website with the correct account to fully utilize all the features.

You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple PRO licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Please do not hesitate to let us know if this doesn’t help or you have any followup queries.

Hi there,

We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.

I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

Thank you for choosing Rank Math and have a wonderful day!

Cheers