I provided the wrong Email address when I purchased the business plan.

#607703
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    Today I bought the Business plan, by mistake I provided the Email D****@g********, which doesn´t belong to me. I would like to change it to the correct email address and get my credentials.

    The transaction ID is 5R904416YV583280J

    Best regards

    Diego Bustos

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 2 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I provided the wrong Email address when I purchased the business plan.’ is closed to new replies.