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Stanimir.Panayotov@SiteGround:~$ curl -sIX GET https://www.nerellomascalese.com/vineyard | grep redirect x-redirect-by: Rank Math
hello this is the message from SiteGround help ticket.
The problematic URL is being redirected by the ” Rank Math SEO ” plugin. I confirmed this using the CURL command and this is the header the plugin is including to confirm it’s creating the redirect (this is the comment from SiteGround)
this is the problem.
i don’t understand why there is a redirect to nerellomascalese.com from the page nerallomascalese.com/vineyard This page was not created for me but oddly it creates redirects (if typed) on the homepage. I want nerellomascalese.com/vineyard to open the nerellomascalese.com/vineyards page
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Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Rank Math freeRank Math freeHello,
Thank you for your patience.
We’ve tried logging in to your site, but it seems the username or password is incorrect. Could you please check and update it?
Meanwhile, please check if this option is enabled in Rank Math > General Settings > Links
If so, try disabling the option and check again if the issue persists.
If it was fixed upon disabling that option, please check if you have an attachment with the same name as the page URL. You can reupload the media with a different file name or at least rename the attachment URL to a different slug.
Once done, re-enable the redirect attachment options again.
Let us know how this goes.
Thank you.
Rank Math freeRank Math free - Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
The ticket ‘wrong redirect’ is closed to new replies.