Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
For initial troubleshooting, please ensure that your website’s already met the requirements here:
https://rankmath.com/kb/requirements/
If the issue still persists, you can share the screenshot of the issue using this tool or record a video screencast using a tool like Loom showing the issue.
Once done, please share here the link so we can check and advise accordingly.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
