Sitemap not showing after doing my best

#606602
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello sir,

    This is the third time that, I am facing an issue on my website “Humbaa.com ” as, sitemap not showing at all. Site map page is blank.

    Sending you the login details, please do so firm action sir, it will derank my website.

    Please do the settings on my live website sending you wordpress and other details in the sensitive area.

    And please let me know

Viewing 7 replies - 1 through 7 (of 7 total)
  • Jitendra

    2 years, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue.

    You can check our knowledgebase article about the topic:
    https://rankmath.com/kb/xml-sitemaps-nginx/
    https://rankmath.com/kb/fix-sitemap-issues/#nginx-server-error

    Please let us know if that does not. We are here to assist.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Not fixed sir, please try to fix from your side, I am non techy person.

    Check the link , I alreday did the settings since 1 months

    https://ibb.co/GHwSSGT

    Jeremy

    2 years, 2 months ago

    Hello,

    We would like to debug this issue deeper by enabling troubleshooting mode on your website but the troubleshooting mode doesn’t seem to work when I activate it for Rank Math.

    Can you please follow this guide to see if there’s a plugin/theme conflict that causes the issue?

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If that doesn’t help, are you able to create a staging website on your end? If you can, please create one, reproduce the error there, and share the login access here, this will allow us to deeply investigate the issue and resolve it permanently without worrying about breaking the live website.

    You may also follow this article to create the staging website: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Looking forward to helping you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Please check the detailes, My website is HACKED. Please solve my issue, I provided all the details. And sir, “MY RANKING DRAMATICALLY GOES DOWN” due to this

    redirecting , when we visit “site:humbaa.com” if you type this in Google.com or use VPN or any other mobile device, Then it will redirect to the following websites:

    1) https://www.discountbloc.ru/archive_list/Tags_pandora.html
    2) windaddy.com
    3) dirtydisel.com and various other website its redirecting

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Please check the detailes, My website is HACKED. Please solve my issue, I provided all the details. And sir, “MY RANKING DRAMATICALLY GOES DOWN” due to this

    redirecting , when we visit “site:humbaa.com” if you type this in Google.com or use VPN or any other mobile device, Then it will redirect to the following websites:

    1) https://www.discountbloc.ru/archive_list/Tags_pandora.html
    2) windaddy.com
    3) dirtydisel.com and various other website its redirecting

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Please help me sir, check me replies

    Jeremy

    2 years, 2 months ago

    Hello,

    We have replied to your ticket here to address the same issue. Kindly refer to our recommendations there.

    Looking forward to helping you there.

    Thank you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Sitemap not showing after doing my best’ is closed to new replies.