Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Your PRO account is registered under a different email address. Please check the sensitive data section.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hi there
Thanks for your prompt response.
Ok, so how do I go about adding the pro version to my websites.
Each one of these will have a different email address as I have different websites in different niches?
So for example:
I have a toy store with email: s******@j***************
I have a cooking site with email: s******@c*************
I have a VA site with email: a****@c***************
Are you saying that all my websites need to have a user added with the email address: c******@m********************* in order for the PRO version to kick-in?
Hello,
No, you don’t have to specify the email address of your WordPress website to use the PRO plugin.
You just need to log in to your PRO account at https://rankmath.com/ and connect your websites there.
Please refer to this guide to help you further: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you with this one.
Hey there
Perfect thank you, that explains it much better!
Please close my ticket now.
Thank you
Hello,
We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
