We are not able to use the Content AI in-page editor on our sites

#605221
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    We are not able to use the Content AI in-page editor on our sites – As I click to expand Rank Math on the page in the back end, it just moves position, but it does not allow me to edit the SEO title. (Please note that SEO controls in Rank Math settings and Screen options on page-> Rank Math SEO are checked.)

    https://imgur.com/teHkbBk

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the Rank Math options are not showing, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this could be caused by conflicting plugins/theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘We are not able to use the Content AI in-page editor on our sites’ is closed to new replies.