Blank sitemap

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

That should fix the issue.

You can check our knowledgebase article about the topic:
https://rankmath.com/kb/xml-sitemaps-nginx/
https://rankmath.com/kb/fix-sitemap-issues/#nginx-server-error

Please let us know if that does not. We are here to assist.

Hello,

We apologize for any trouble you might be facing due to this issue.

First of all, please make sure that you have the latest versions of Rank Math and your theme and other plugins installed on your website. If not, please update them as soon as possible.

The most likely cause of this issue is a conflict with another plugin or your theme. To find out which one is causing the problem, you need to do some troubleshooting steps

Here’s what you need to do:

• Follow this guide to check for plugin conflicts: https://rankmath.com/kb/check-plugin-conflicts/
• Watch this video to see how it’s done: https://www.youtube.com/embed/FcIWRhcUP2c

If the issue is still there:

• Edit your first post on this ticket and add your WordPress and FTP login details in the Sensitive Data section at the bottom. This is a secure area that only our support team can access. You can also use this plugin to create a temporary login link and share it with us: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to keep track of any changes we might make on your website (if needed): https://wordpress.org/plugins/wp-security-audit-log/

Before you share any information with us, please make sure you have a full backup of your website. This is very important in case something goes wrong.

We look forward to helping you troubleshoot this issue.