Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please check the sensitive data section for details.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for sharing more details of the issue.
In this case, please try clearing your browser’s cache or try in Incognito mode.
Please also check if you have any browser extension that could block the process upon logging in to your account.
Let us know how this goes.
Thank you.
Hello RankMath Support,
I followed your instructions, but the issue remains. Need further assistance.
Thanks,
Hello,
Have you tried a different device to log in to Rank Math? You may also try using a VPN to see if this will also work.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
