Index Now 403 Issue

#604519
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    after submitting the API key manually, My URLs are still getting 403 forbidden error, please help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Rakibuzzaman Siam

    2 years, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Reinelle

    2 years, 2 months ago

    Hello,

    Thank you for your patience.

    We’ve tried the login link you have shared, but it is not working or already expired. Could you please check?

    You can extend the validity to 3 days so we can continue troubleshooting.

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Hi Team,
    Please access below login link to check both Google Instant indexing & IndexNow Indexing.

    [Moved to the sensitive data section]

    Thank you. 🙂

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Hi Team,

    Updated link shared in Sensitive Data, please support.

    Thank You.

    Rakibuzzaman Siam

    2 years, 2 months ago

    Hello,

    We’ve changed the current API key and now we can see that the IndexNow is working properly. Please check the screenshots in the sensitive data section for your reference.

    If you face this issue again, you can try to follow the steps from here: https://rankmath.com/kb/fix-403-forbidden-error-indexnow/#add-txt-file-manually

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Index Now 403 Issue’ is closed to new replies.