Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Indeed, the PRO account is registered under the email address: k*********@v*************, and we were unable to find any account under p*****@k***************
Do you want us to transfer your account ownership to p*****@k***************?
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
