problem with GA4 | data cannot be shown

#602542
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello,

    I read the guide here at https://rankmath.com/kb/zero-search-traffic-error/
    and I tried the #3 Check if Rank Math SEO Account is Connected. It is connected.
    But at #4 Check Google Analytics Configuration, I cannot find the View Settings option (as your guide talks about GA3). And in its new version, this option is not provided. Also, I received a message in my dashboard. See the screenshot, please.

    Let me know. The only thing I am considering is to delete the plugin and GA4 property and create an new one, from scratch.

    GA4 data cannot be shown as they have not yet been received. (the message).

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Reinelle

    2 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you have recently created your GA4 property? Please share the website URL so we can check as well.

    Also, have you enabled the Install Analytics code option in Rank Math > General Settings > Analytics?
    https://rankmath.com/kb/using-ga4/#install-analytics-code

    Meanwhile, please note that for a newly created property, it will take a few hours to collect and display the initial data in Google Analytics.

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    2 years, 2 months ago

    Rank Math free

    I made a Reconnect at General settings->Analytics and now it shows me that the Analytics section has a red instead of a green sign. The search console though has a green sign. Maybe the GA has created a new GA account for me but I did not choose it. Do I need to delete the plugin, and re-install in again?

    Rakibuzzaman Siam

    2 years, 2 months ago

    Hello,

    We’ve checked your website https://tagassistant.google.com/ but didn’t find any Google tag there.

    Can you please confirm if you’ve enabled the Install Analytics Code option from WordPress Dashboard > Rank Math > General Settings > Analytics?

    Please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    After that, please enable the Install Analytics Code option and clear your website cache and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘problem with GA4 | data cannot be shown’ is closed to new replies.