I have contacted my credit card they said it’s not a declining transaction so it’s not even being attempted.
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, if you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown at the upper right corner of the screen.
And ensure that there are no Ad-Blockers installed in your browser upon purchasing Rank Math PRO.
Let us know how this goes.
Thank you.
I need to use a prepaid card for it, how can I check out using one
Hello,
Our payment processor, FastSpring, does not accept prepaid cards, unfortunately.
Please try to use Paypal or other credit cards instead.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
