Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the generated shortcode from the recipe schema so we can check? Also, please share the affected URL (if already published).
Meanwhile, are you using a page builder on your site? If so, please share the name as well.
Looking forward to helping you.
Thank you.
Hello,
The screenshot links you have shared are not accessible publicly. Could you please check?
You can also use this tool to upload screenshots and add the link here instead.
Looking forward to helping you.
Thank you.
Hello,
Thank you for getting back to us.
I’m afraid, we could not see your reply. It seems that you have sent us an empty message. Could you please check again and make sure that the URL is correct and that anyone can access it (for example, by trying to open it in an incognito window)?
We apologize for the inconvenience and we hope to hear from you soon. Thank you for choosing Rank Math!
I can open the imgur link I have shared. Here it is https://imgur.com/a/8QBKa3z
Hello,
I’ve checked your site for that specific post, and it seems to be showing fine on the front end. Please refer to the screenshot in the sensitive data section.
Could you please confirm if you’re seeing different data upon using the shortcode?
Looking forward to helping you.
Thank you.
I have modified the post manually. As you can see from the screenshot that the shortcode section is blank. So I couldn’t able to copy anything from there. Also please do let me know where to check about “Sensitive data section” ?
Hello,
The sensitive data section is located below the last reply. You can also edit your first message in this ticket and it will show below.
Regarding the screenshot you shared, that is a placeholder only, so you may need to copy and paste the actual text [rank_math_rich_snippet] and paste it on your content.
Apologies for the confusion, but the id part in the shortcode will appear only in the Rank Math PRO version as it allows multiple schemas on a post/page.
In the Rank Math free version, the schema shortcode is only [rank_math_rich_snippet].
Looking forward to helping you.
Thank you.
Thank you for the assistant. It’s working now!
Hello,
You’re welcome.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
