Hello,
Thank you for contacting Rank Math support and we’re sorry to hear that you’re facing some trouble with Rank Math.
Could you please send us a screenshot of the error that you’re getting? It might be related to some firewall or security plugin that is blocking or restricting Rank Math routes.
You can check this by going to this URL in your browser (make sure to replace example.com with your own domain name): https://example.com/wp-json/rankmath/v1/updateMeta. If you see a message like this: {"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}, then it means that your REST route is working fine. But if you see a different message that says that your access has been blocked by a firewall, then you need to add Rank Math and its files to the whitelist of your firewall settings.
You can also refer to this guide for more tips on how to fix this issue: https://rankmath.com/kb/meta-data-not-saving/
Please let us know if these steps solve the problem for you. If not, we would appreciate it if you could send us a loom.com video of the issue so we can have a better look at it.
Thank you for using Rank Math!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
