Different email address

#601384
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    Hello,

    I purchased RankMath Pro version using m****@s***************************** email address.
    I have a free version installed on my WP site. Email address is different: s*****************************@g********

    How can I get the pro version on my website?

    Should I delete the free version and download the Pro?

    Thank you!
    Maria

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 3 months ago

    Hello,

    Thank you so much for getting in touch.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Different email address’ is closed to new replies.